Important Information for Room Usage

Check-In/Check-Out Information


• UH FLAT The Songdo offers a contactless check-in/check-out process, allowing you to use your room without visiting the front desk.

• Please adhere to check-in (from 3:00 PM) and check-out (~11:00 AM) times.


* Early check-ins and late check-outs not coordinated with the front desk are not permitted. We are not responsible for any issues that arise outside of the designated times. Additional charges may apply based on usage.

* UH FLAT staff may enter the room without your permission outside of the designated usage hours.

Room Usage Guidelines


* The orientation of the bed, design of room accessories, and room view may differ from the photos provided. (Cancellations and refunds are not available for discrepancies.)

* Costs will be incurred for repairing wall damage caused by attaching balloons or other party decorations. Additionally, you will be held responsible for any damage to or loss of items provided in the room.

* If special cleaning or external services are required due to discoloration, stains, or odors after your stay, you will be liable for these costs.

* Pets are not allowed except in designated pet-friendly rooms (2B FLAT PET). Bringing a pet into non-designated rooms will result in immediate eviction. (Cancellations and refunds are not available for this reason.)

* Lost items will be kept for up to two weeks before disposal. (Food and drink items will be disposed of immediately upon discovery, regardless of whether they are opened.)

* All rooms (including verandas and balconies) are non-smoking. A 300,000 KRW fine will be charged for violations.

* You may be required to cover the cost of any damage to furniture and items in the room.

* In accordance with the Youth Protection Act, minors must be accompanied by a guardian under all circumstances. (For same-gender minors, please contact the front desk for prior approval.)

* Unaccompanied minors will result in immediate eviction, and cancellations or refunds will not be provided. (Compensation may be claimed if the business is suspended.)

Pet Policy


• Only rooms designated as pet-friendly allow pets.


* Pets are allowed only in 2B FLAT PET rooms.

* A maximum of one pet weighing less than 10 kg per room is allowed.

Some breeds may be restricted. (Dogo Argentino, American Pit Bull Terrier, Rottweiler, Staffordshire Bull Terrier, American Staffordshire Terrier, Dogo Argentino, Fila Brasileiro, English Bull Terrier)

* No additional charges apply.

* Pet supplies: Pet bed and feeding dishes are provided.

* Pets must wear a leash at all times (leash length limited to 1.5 meters).



Important Information for Room Usage


Check-In/Check-Out Information


• UH FLAT The Songdo offers a contactless check-in/check-out process, allowing you to use your room without visiting the front desk.

• Please adhere to check-in (from 3:00 PM) and check-out (~11:00 AM) times.


* Early check-ins and late check-outs not coordinated with the front desk are not permitted. We are not responsible for any issues that arise outside of the designated times. Additional charges may apply based on usage.

* UH FLAT staff may enter the room without your permission outside of the designated usage hours.


Room Usage Guidelines


* The orientation of the bed, design of room accessories, and room view may differ from the photos provided. (Cancellations and refunds are not available for discrepancies.)

* Costs will be incurred for repairing wall damage caused by attaching balloons or other party decorations. Additionally, you will be held responsible for any damage to or loss of items provided in the room.

* If special cleaning or external services are required due to discoloration, stains, or odors after your stay, you will be liable for these costs.

* Pets are not allowed except in designated pet-friendly rooms (2B FLAT PET). Bringing a pet into non-designated rooms will result in immediate eviction. (Cancellations and refunds are not available for this reason.)

* Lost items will be kept for up to two weeks before disposal. (Food and drink items will be disposed of immediately upon discovery, regardless of whether they are opened.)

* All rooms (including verandas and balconies) are non-smoking. A 300,000 KRW fine will be charged for violations.

* You may be required to cover the cost of any damage to furniture and items in the room.

* In accordance with the Youth Protection Act, minors must be accompanied by a guardian under all circumstances. (For same-gender minors, please contact the front desk for prior approval.)

* Unaccompanied minors will result in immediate eviction, and cancellations or refunds will not be provided. (Compensation may be claimed if the business is suspended.)


Pet Policy


Only rooms designated as pet-friendly allow pets.


* Pets are allowed only in 2B FLAT PET rooms.

* A maximum of one pet weighing less than 10 kg per room is allowed.

* Some breeds may be restricted. (Dogo Argentino, American Pit Bull Terrier, Rottweiler, Staffordshire Bull Terrier, American Staffordshire Terrier, Dogo Argentino, Fila Brasileiro, English Bull Terrier)

* No additional charges apply.

* Pet supplies: Pet bed and feeding dishes are provided.

* Pets must wear a leash at all times (leash length limited to 1.5 meters).


Thank you for choosing us UH FLAT The Songdo, as your accommodation for your upcoming trip.
We aim to provide you with an exceptional experience during your stay.

I hope you have a lovely stay with us at UH FLAT. And we would like to provide you with some important information for using our accommodation.


LOCATION


LOCATION GUIDE (by walk)

Please enter the building of Halla Western Park in Songdo(송도 한라웨스턴파크).
It is divided into accommodation building and shopping districts, so please refer to the image below before you visit.

Main Entrance
Main Entrance
Lobby Image
Lobby Image

ELEVATOR GUIDE

  • Building A - There are A,B Elevator (엘리베이터) at 1st floor lobby infront of 크라운호프
  • Building C There are B,C Elevator (엘리베이터) at 1st floor lobby infront of CU convenience store.
  • Building B - You can use both elevator.

PARKING LOT

Free parking available on first, second, and third basement floors of the Songdo Hall Western Park Building

Enter and exit freely without any register.


* In addition to accommodation buildings A, B, and C, buildings D, E, and F share a common parking area. For your convenience, please park near buildings A, B, and C whenever possible to facilitate easy access upon entering or leaving the premises.  

* Electric vehicle parking is available in columns 77 to 78 on the third floor of the underground parking lot. Please note that the charging fee is not included.


Building A & B

1) Parking Location

Please follow the sign of building A&B (A&B동) and park nearby.

2) Building entrance

There will be sign at the wall. (Building A&B entrance)

3) Elevator

You can go straight to your room floor by elevator.


Building C & B

1) Parking Location

Please follow the sign of building C&B (C&B동) and park nearby.

2) Building entrance

There will be sign at the wall. (Building C&B entrance)

3) Elevator

You can go straight to your room floor by elevator.


CHECK-IN INFORMATION & FACILITIES INSTRUCTION

CHECK-IN                   15:00

CHECK-OUT               11:00

* If you require an early check-in or late check-out, please request it in advance.



Room and entrance passwords       

We will send you the information via text message after 10AM on the day of your check-in


*At UH FLAT, we offer contactless check-in for your convenience. You won’t need to visit the front desk to check-in to your room.

*For inquiries or requests, please contact us by 7:00 PM, and we will be glad to assist you promptly.


OTHER SERVICIES

Consecutive Nights (Cleaning Service)


 Once a day          

Simple room arrangement / every day


Once per 3 nights         

Full room arrangement (Bedding replacement and bathroom cleaning)
* Please note that additional requests may incur additional charges

Baggage Storage Information


 Storage Location          Room 909 in Building A

Storage time                  09AM - 03AM (+1)


* We offer free luggage storage before and after check-in/out.

* Please contact the front desk in advance in order to store your luggage.


Amenities and Equipment Information


In-room amenities include kitchenware such as a microwave, basic cooking utensils, bowls, cups, spoons, wine glasses, and a wine opener (rice cooker not available).

Bathroom supplies include shampoo, conditioner, body wash, hand wash, disposable toothbrushes and toothpaste, a hairdryer, and towels (cleansing foam and soap not available).


 * Please contact us during business hours 10:00 - 19:00 for any additional requests.


Pets           ※Pets are only allowed in the following room type.


• Room 2B FLAT PET is the only room type where pets are allowed.

• A single pet weighs less than 10kg is allowed to be accompanied per room.

* Certain breeds are restricted from entry. (Tosa, American Pit bull Terrier, Rottweiler, Staffordshire Bull Terrier, American Staffordshire Terrier, Dogo Argentina, Film Brasileiro, English Bull Terrier)

• Free of charge.

• Dog supplies : Dog beds and tableware.

• A leash is mandatory on UH FLAT premises.  (Limited length of 1.5m)


Facility

Swimming Pool

Swimming pool opens on May 24. (Closed every Monday and Tuesday) [Available until the end of September]

Instruction below is about the White Season(September in 2024)

Operating Hours

(Closed every Monday and Tuesday)

Session 1 10:00 ~ 14:00  (Only available on weekends and holidays)

Session 2 15:00 ~ 19:00

Session 3 20:00 ~ 22:00  (No child allowed for entry, Not available on every Sunday and holidays)

Regular Price

Adult (Age 14 and above) - 30,000 Won

Child (24 months and above ) - 18,000 Won

White Season(September) Price

Adult (Age 14 and above) - 20,000 Won

Child (24months and above) -  12,000 Won

• Swimsuits and swim caps (Regular cap allowed) are mandatory at swimming pools.

• Please verify your reservation detail at the information desk (4th floor) to get a discount. We are only accepting on-site payment. (Both payments - credit cards and cash are available)

• Inquires about swimming pool: 032-859-4020

• Western Park Spa & Pool   http://hallawesturn-spanpool.com/


Inquiry Information

•If you have any further questions or requests, please contact the front desk or our Kakao Talk Channel.

•Channel (UH FLAT), and we will assist you promptly.



Thank you for choosing us UH FLAT The Songdo, as your accommodation for your upcoming trip.


We aim to provide you with an exceptional experience during staying.


I hope you have a lovely stay with us at UH FLAT. And we would like to provide you with some important information for using our accommodation.


LOCATION


LOCATION GUIDE (by walk)

Please enter the building of Halla Western Park in Songdo(송도 한라웨스턴파크).
It is divided into accommodation building and shopping districts, so please refer to the image below before you visit.

Main Entrance
Main Entrance
Lobby Image
Lobby Image

ELEVATOR GUIDE

Building A

There are A,B (Elevator)엘리베이터 at 1st floor lobby infront of 크라운호프

Building C

There are B,C (Elevator)엘리베이터 at 1st floor lobby infront of CU convenience store.

* Building B - You can use both elevator.


PARKING LOT

You can park freely on the first, second, and third basement floors of the Songdo Halla Western Park building.
Enter and exit freely without any register.


* In addition to the accommodation buildings A, B, and C, it is a space where the buildings D, E, and F park together. You have to park near the A, B, and C buildings as much as possible so that you can park conveniently when entering or leaving.
* There is an electric car parking lot on columns 77 to 78 on the third floor of the underground parking lot. (Charging fee not included)

Building A&B

1) Parking Location

Please follow the sign of building A&B(A&B동) and park nearby.

2) Building entrance

There will be sign at the wall. (Building A&B entrance)

3) Elevator

You can go straight to your room floor by elevator.

Building C&B

1) Parking Location

Please follow the sign of building C&B(C&B동) and park nearby.

2) Building entrance

There will be sign at the wall. (Building C&B entrance)

3) Elevator

You can go straight to your room floor by elevator.


CHECK-IN INFORMATION & FACILITIES INSTRUCTION


CHECK-IN                   15:00

CHECK-OUT               11:00


* if you require an early check-in or late check-out, kindly request it in advance.


Room and entrance passwords 

We will send you the information via text message after 10AM on the day of your check-in


*At UH FLAT, we offer contactless check-in for your convenience. You won’t need to visit the front desk to check-in to your room.

*For inquiries or requests, please contact us by 3:00 AM, and we will be glad to assist you promptly.


Facilities Instruction


OTHER SERVICIES


Consecutive Nights (Cleaning Service)


 Once a day          

Simple room arrangement / every day


Once per 3 nights         

Full room arrangement (Bedding replacement and toilet cleaning)
* Please note that additional requests may incur additional charges


Baggage Storage Information


 Storage Location          Room 909 in Building A

Storage time                  09AM - 03AM (+1)


 * We offer free luggage storage before and after check-in/out.

 * Please contact the front desk in advance if you want to leave your luggage at the storage.


Amenities and Equipment Information


In-room amenities include kitchenware such as a microwave, basic cooking utensils, bowls, cups, spoons, wine glasses, and a wine opener (rice cooker not available).

Bathroom supplies include shampoo, conditioner, body wash, hand wash, disposable toothbrushes and toothpaste, a hairdryer, and towels (cleansing foam and soap not available).


* If you have any additional requests, please contact us during business hours (10AM-7PM) and we will be happy to assist you


Facility


Swimming Pool

Swimming pool opens on May 24. (Closed every Monday and Tuesday) [Available until the end of September]


Instruction below is about the White Season(September in 2024)


Operating Hours

(Closed every Monday and Tuesday)

Session 1 10:00 ~ 14:00  (Only available on weekends and holidays)

Session 2 15:00 ~ 19:00

Session 3 20:00 ~ 22:00  (No child allowed for entry, Not available on every Sunday and holidays)


Regular Price

Adult (Age 14 and above) - 30,000 Won

Child (24 months and above ) - 18,000 Won


White Season(September) Price

Adult (Age 14 and above) - 20,000 Won

Child (24months and above) -  12,000 Won


• Swimsuits and swim caps (Regular cap allowed) are mandatory at swimming pools.

• Please verify your reservation detail at the information desk (4th floor) to get a discount. We are only accepting on-site payment. (Both payments - credit cards and cash are available)

• Inquires about swimming pool: 032-859-4020

• Western Park Spa & Pool   http://hallawesturn-spanpool.com/


Inquiry Information

•If you have any further questions or requests, please contact the front desk or our Kakao Talk Channel.

•Channel (UH FLAT), and we will assist you promptly.


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